Privacy Policy

1. Your safety is our top priority

At BERNINA, we are committed to respecting the privacy of the users of this website. This Privacy Policy, in conjunction with the Terms and Conditions of Use, forms the basis for the treatment of personal information. The paragraphs below provide information about the type of user information collected by BERNINA and how this information is used. BERNINA complies with applicable data protection rights at all times and only processes personal information for the purposes for which the information was provided. Responsibility for data processing lies with BERNINA International AG.

The Terms and Conditions of Use of the website and the legal requirements on privacy and data protection are adapted, supplemented or amended from time to time. Each time you access or visit the website, the versions accessible at that time apply. Please visit this page every time you visit the site to view the latest Terms and Conditions of Use.

By using this website, you acknowledge and consent to the use of your personal information as stated in this Privacy Policy. If you do not consent to these provisions, please do not provide BERNINA with any personal information.

2. Type of information collected

On visiting the BERNINA website, there is no automatic collection of personal information about the user, such as name, address telephone number or email address unless this information is provided voluntarily by the user by filling in a form on the website or making contact with us in another way via the site. Data collection and analysis also applies to information you provide to us when you subscribe to one of our services or if you require other services. In addition, we may keep records of correspondence if you make contact with us.

BERNINA constantly strives to make our website more interesting for all our users. For this reason, statistical visitor data is collected each time the website is visited to establish which pages of the website are visited most frequently by each user. This includes the collection of data regarding the browser, operating system, weblogs and other connection data used by the user, irrespective of whether its collection is required for our or other purposes. In this context, it is sometimes necessary to use cookies.

3. Use of cookies

Like many other websites, BERNINA uses cookies on this website. Cookies are small pieces of software information, which are stored by your browser (e.g. Internet Explorer or Mozilla Firefox) on your computer’s hard drive. These cookies are completely anonymised and contain no personal information. At no time is spy software installed or used to gain access to data and information stored on your computer.

Cookies make it easier for you to use the BERNINA website and contain no personal information about the user. Most browsers automatically accept cookies. However, you can configure your browser so that it does not accept or store cookies. Details of how to do this can be found in the operating instructions or help files of your browser.

4. Use of information

The anonymised information obtained by cookies when our website is accessed may be used for the purpose of analysis and to optimise the website, for example using Google Analytics from Google Inc.

Information that you provide to BERNINA yourself as a user of the website may be used by BERNINA and companies affiliated with BERNINA in order to improve the BERNINA website and to provide individual support to the user. This also includes sending the user items such as information, offers or notifications regarding BERNINA’s product range and services.

The personal information collected is transmitted and stored in the USA (location of the server). The information will be treated in Switzerland and in accordance with the applicable Swiss data protection regulations. However, the information may be processed outside of Switzerland by personnel working for us or for our suppliers. By providing your personal information, you consent to the transmission, storage and processing of your information in accordance with these data protection regulations.

5. Disclosure of information

BERNINA and its subsidiaries and affiliates within the Group use your personal information in accordance with these data protection regulations and will not disclose it to third parties.

Exceptions to this are if you have consented to the disclosure of information to companies not affiliated to BERNINA or if BERNINA is required by law, by a government authority or a court to do so. Another exception is if service providers are engaged to support BERNINA in data processing, administering the website or in another capacity or to provide you with products and services you have requested. These third parties are obliged to maintain the same degree of security and data protection as BERNINA.

6. Children as users of the website

A note to children and their parents: children are increasingly using the Internet. Parents should ensure that their children do not submit any personal information about themselves or their parents to BERNINA. However, if personal information is transmitted by children to BERNINA, we ask parents to contact BERNINA if they want the information to be deleted. The relevant information will then be deleted as soon as possible.

7. Data security

The transmission of data over the Internet is unfortunately not absolutely secure. In order to protect your information, BERNINA only collaborates with service providers and Internet providers that take appropriate technical and organisational security measures. However, BERNINA cannot guarantee the security of the data transmitted by you as a user. Any transmission of data is undertaken at your own risk.

8. Your information and withdrawal rights

You have the option of informing BERNINA at any time – for example, by email – that your information should in future no longer be used to contact you. You can also cancel your participation in particular services of the BERNINA website, such as the newsletter service, at any time.

In addition, you are also able to obtain information on the processing of information or to request a copy of your personal information that has been collected about you via our website. Please send your request in writing to BERNINA International AG, Seestrasse 161, 8266 Steckborn, Switzerland or

9. Final provisions

If the individual provisions or parts of these Privacy Policy should prove to be invalid or ineffective, the validity of the rest of the Privacy Policy will not be affected.

The jurisdiction and applicable law are as stated in the Terms and Conditions of Use.